BuyVM New Jersey Network Outage

At 9:40 AM PST we were alerted that our New Jersey location was suffering a network outage. Initial tests showed that the issue wasn't choopa's router but infact ours. Francisco quickly used an out-of-band management port and was able to pin-point the cause of failure to the E1000 driver in FreeBSD deadlocking and refusing to route any packets.

A reboot was issued and everything was brought back online within 10 minutes.

We're currently working to install a different network card in the router that doesn't use the E1000 driver/chipset, allowing us to move back to a Vyatta based platform without fear of interrupt floods.

We apologize for the inconvenience caused, and thank you for your patience while we resolved the issue. Once we have an ETA on when the router will be moved back to the Vyatta platform (which will involve a short network downtime during the switch-over), we will announce the scheduled date and time.

Aldryic C'boäs,
Frantech Staff


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